Frequently Asked Questions

General FAQs

What is ShomoLive?

ShomoLive is a social media platform designed to connect all of the parties involved in the live music ecosystem, namely the local musicians, live music venues, and fans, and provide them with simple tools to book, manage, promote, and track their live shows and other events. ShomoLive was developed to fill a giant void in local live music communities today, using the web to simplify and streamline live music related activities.

Who uses ShomoLive?

ShomoLive is used by a community of musicians, venue owners, booking agents, managers, and fans of live music. It provides value to each type of user by providing the tools and easy access to information that will save them time and money. Although ShomoLive can be used by artists of varying levels of popularity and status, it is geared towards helping self-managed artists and venues - those who do not have the luxury of being tied in with big booking agencies and promoters and, those who typically don’t make a full-time living by playing music.

What are the different profile types available on ShomoLive?

Currently there are two different profile types available on ShomoLive, developed to fit the needs of the entire live music community:

Artists

The Artist profile allows a band, solo artist, DJ, or group to create a public online presence that will help them to get booked, as well as manage all of their live music activities and stay in touch with fans at the same time. Venues (or anyone else looking to book a live act) can view the artist’s press kit materials such as songs, bio, photos, videos, past performances, and latest news and send them a booking request directly through the website. The Booking Manager streamlines the booking process by allowing artists to manage all of their requests, communicate and negotiate with the request sender, and book the shows they choose. All of the artist’s upcoming shows can be managed through a private calendar and the calendar and latest news is shared directly with all of their fans as well.

Venues

The Venue profile allows a live music venue to book and manage all of their live acts online, and also share information about their venue and upcoming event information with the public. The Booking Manager allows venues to send booking requests to artists that they want to book, and also receive submissions from artists that are interested in playing at their establishment. As with artist profiles, all of a venue’s upcoming shows can be managed through a private calendar, and the calendar and latest news is shared directly with all of their fans as well.

How do I Sign Up?

Signing up is easy. Just click on the “Sign Up” button and it will take you through a few simple steps to set up your account and build a profile. Although we walk you through the steps of building a profile, you can skip these steps and build your profile at a later time if you so choose.

What is a Profile?

A profile is all of the information that represents who you are which is organized in a way that makes it easy for the public to see what you are all about. For artists the profile acts as an online “press kit” as well as displays your upcoming show calendar. For venues, the profile contains general information, photos and video, etc…

How do I edit my profile information after the initial registration process?

To edit your profile information and/or settings from your toolbar, click on “active profile: [username] in the top toolbar and select “Manage my profile”

Why should I invite others to join ShomoLive?

ShomoLive would not exist if it weren’t for live music and all those who play, book, and listen to it. As with any community, the larger the base of users the more rewarding the experience will be for all. Help support the live music in your local area by spreading the word about ShomoLive!



FAQs for Artists

How does ShomoLive help artists?

ShomoLive allows self-managed bands, solo artists, DJs and groups to create a public online presence that will help them to get booked, as well as manage all of their live music activities and stay in touch with fans at the same time. No more mailing out demo tapes and printed press materials, and making cold calls to venues to get a gig. ShomoLive streamlines the booking process by allowing artists to manage all of their requests, communicate and negotiate with the interested venues, and book the shows they want to play quickly and easily.

What is displayed on an artist’s public profile?

The public profile for an artist essentially takes the place of a press kit, and contains a bio, photos, songs, videos, basic information about the band, latest news, past shows, fan feed, and more.

What type of information should I include in my artist Bio?

The bio should include information that will help you get booked. Whatever you think a venue would want to know about you, such as how long you have been playing out, some of the places you have played, how big your fan base is, and something unique that you bring to the table. Be creative and make yourself stand out! The more engaging content you share, the more apt you are to get booked.

What type of audio files does ShomoLive support?

ShomoLive currently supports audio files in MP3 format. We connect to your Soundcloud account to retreive the songs so that you don’t need to upload them again.

Is there a limit to the size and number of songs I can upload?

Currently there is a limit of 10MB per audio file. Remember that you want your best to be heard so choose your songs wisely to really represent who you are as an artist, and make sure that the audio quality is the best it can be. There is no limit to the number of songs that you can display on your profile.

How do I find venues that I might want to play at?

If you are searching for the venues you want to play at, use the Discover tool in the upper right hand corner of the website to search by specific criteria such as location, genre, etc. Also check out the Featured Venues in your local area for places that might be right for you.

What can I do to give myself the best chance to get booked?

To give yourself the best chance to get booked, remember that you are essentially running a business, and so is the venue. First of all, make sure that your profile is complete. Venues will be more hesitant to give you a shot if you are not presenting all of the information that they are seeing for other artists. Also, make sure your audio uploads, photos, and videos, are of good quality. Lastly, be creative and make sure you engage your fans so that venues can see that you have a following and that they are making a good business decision by booking you.

What is a submission?

A submission allows artists to submit their profile directly to a venue of choice or respond directly to a wanted ad. When you make a submission, you are allowed to add a short message and can communicate back and forth with the other party.

How do I submit my profile to a venue that I am interested in playing at?

In order to submit to a venue, click on the “Submit” button on the venue’s profile or use the favorites menu in your private calendar to select a venue that is in your favorites and select “submit to this venue”.

Will a venue even look at my submission?

The submission is sent directly to the booking manager of the venue that you are submitting to, and since it costs a little bit of cash to do this, venues are certain to take these submissions seriously. Think of it as mailing them a press kit of printed materials and a CD, only way cheaper, faster, and easier!

What is the Booking Manager?

The Booking Manager is basically an inbox/outbox for all of your booking requests and submissions. From within the Booking Manager you will be able to view and manage the details of all of the incoming booking requests that you have received, as well as any submissions or booking requests that you have sent.

How do I know if I have a new booking request?

There will be an indicator at the top of your dashboard to let you know if you have new activity in your Booking Manager. By default you will also receive an email notification anytime a new booking request is received.

Can I communicate with the venue about a specific booking request before I accept it?

Yes. Each booking request detail contains a messaging tool that allows you to send messages back and forth between you and the requestor. Use this tool to ask any questions you may have or tell the venue anything important that comes up regarding the request.

Can I communicate with the venue about a specific show after it is accepted?

Yes. The messaging thread will remain active even after it is accepted in case there are matters that need to be discussed, and is available even for a period of time after the show date has passed.

As an Artist, can I book other artists?

No. Currently only Venues can book through the Booking Tool.

How do my fans find out when my shows are?

All of your fans will be able to access your public calendar entries right in their own private profiles. Yep, we actually send this information directly to them so they don’t need to go fishing around to find out when you are playing.

What does it cost for artists?

It is completely free for artists to set up an account and build a profile. In order to accept a booking request, however, artists must purchase and use tokens. Our service is so convenient and simple that we think artists won’t hesitate to cough up a few bucks to get tons of shows and earn lots of cash. After all, if you are in a band that plays out, you are essentially running a business. You know how the saying goes – you need to spend money to make money.

What are tokens used for?

Tokens are used to make submissions to venues on ShomoLive and can also be used to accept a booking request.

How do I/we become a featured artist?

We will select featured artists based on a multitude of factors, with more consideration going towards artists that are pioneers in adopting ShomoLive in their area, those who invite others to join and who engage their fans, and who are successfully booking shows. We know who you are and we will find and recognize you!



FAQs for Venues

How does ShomoLive help live music venues?

ShomoLive helps venues to quickly and easily book and manage all of their live acts online, and share information about their venue and upcoming events with the public. Everything you need to find, book, and manage your schedule are all in one place. No more taking phone calls from random bands, sorting through stacks of demo tapes, and wasting time telling the same things over and over to every artist who plays at your establishment.

How do I find new artists that are a good fit to perform at my venue?

If you are searching for specific band, solo artists, DJ, or group, use the search field in the upper right hand corner of the website. Use the Advanced Search to search by specific criteria such as location, genre, etc. Also check out the Featured Artists in your local area that are hand picked by the ShomoLive staff.

What if the artist I want to book is not on ShomoLive?

You should invite every artist that you know to join ShomoLive so that you can quickly and easily book them, but if you are having problems getting through to an artist, just let us know and we will be happy to track them down for you and encourage them to sign up.

How do I send an offer to a band/artist to play at my venue?

There are several ways to send an offer to an artist you are interested in booking. Click on the “Book Us” button on any artists profile and you will be taken directly to a series of steps to create an offer. You can also quickly and easily access any of your favorite artists from the favorites menu of your dashboard. If you know you would like to book an artist but are not sure exactly who you want to book, click on “Book an Artist” in the Booking Manager and we will take you through the steps of choosing an artist and creating an offer.

How do my fans find out about shows booked at my venue?

Any user with a Fan profile that becomes a fan of your venue will automatically be fed the information from your calendar into their own private calendars. We send the information directly to them so they don’t need to go searching around to find your profile to see your calendar.

What is the Booking Manager?

The Booking Manager is basically an inbox/outbox for all of your booking requests and submissions. From within the Booking Manager you will be able to view and manage the details of all of your outgoing booking requests that you have sent, as well as any submissions that you have received from artists that want to play at your venue.

Can I modify a request after it is sent?

Yes. You can modify the terms or details within an offer at any time with the exception of the pay offered and the date, whether before or after it is accepted by the artist.

Can I cancel a show that I booked after it is accepted by the artist?

Yes. You have the ability to cancel a show that has been booked at any time.

How do I communicate with an artist before I send them a booking request?

If you want to contact an artist before making them an offer, the best way to accomplish this is to create a booking request but leave all of the details blank and use the messaging tool to send them a message. If at any time you decide to make an offer, you can simply edit the booking request with the required details for the show(s).

Can I add an artist to the bill of a show that is already on my calendar?

Yes. If you have already booked an artist for a specific date and want to add another one to the same bill, you can click on “Add another Act to this Bill” button in the details window of the accepted booking request. You can also choose to add an artist to an existing bill through the booking tool when you are preparing a new request.

Can I add shows to my calendar that are not booked through ShomoLive?

Yes. You can add a show to your calendar at any time by clicking on “Add Custom Event” in the calendar of your private profile and selecting “Live Show” as the category and filling out the details for the show.

Can I add other events other than live shows to my calendar?

Yes. When you click “Add Custom Event” in the calendar of your private profile you can select “Other” as the type of event and add events such as happy hour, drink and food specials, etc…

What are submissions?

A submission allows artists to submit their profile directly to a venue of choice or respond directly to a wanted ad. If you receive a submission from an artist, this means that they are interested in playing at your venue and would like you to consider booking them. You can communicate back and forth with the artist through the submission itself.

What does it cost venues?

This is an easy one. It doesn’t cost venues anything. It is totally free for venues to use our service. We understand that it is sometimes hard to break from the way you do things, and we want to create as much value as possible for venues to adopt using ShomoLive and receive all of the benefits that come along with it.

How does my venue become a featured venue?

We will select featured venues based on a multitude of factors, with more consideration going towards those that are pioneers in adopting ShomoLive in their area, those who invite others to join and who engage their fans, and who are successfully booking shows. We know who you are and we will find and recognize you!